A Global Movement to Improve Outcomes

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“What Matters to You (WMTY)?” is an international person-centered care movement inspired by a 2012 New England Journal of Medicine article, Shared Decision-Making: The Pinnacle of Patient-Centered Care, written by Michael Barry and Susan Edgman-Levitan. The underlying principle, « Ask, listen, do » what matters is intended to shift the power to the person who knows best about the help or support they need, whether it be a person with a medical issue or the clinicians or staff providing care. WMTY conversations help healthcare teams understand what is “most important” to patients, leading to better care partnerships and improved patient experience. WMTY is one of the Age Friendly Health System’s 4Ms (What Matters, Medications, Mentation, Mobility) and asking staff WMTY is a foundational element of IHI’s Framework for Improving “Joy in Work”. The WMTY movement has spread to over 49 countries and has been integrated into workflows at diverse care settings including hospitals, primary care, behavioral health, substance use treatment programs and community based social service organizations. This WMTY.world website is a joint collaboration between international WMTY champions who share a common passion for spreading the WMTY movement and a commitment to freely sharing materials and resources that can help enable health care organizations and individuals to embrace and implement WMTY into their care giving. The WMTY.world website provides:
  • links to the websites of organizations around the world that have championed WMTY implementation
  • downloadable resources that can help you get started on your implementation journey including annual WMTY implementation reports from multiple health systems, a WMTY literature review, and a WMTY implementation toolkit with links to additional helpful resources
  • links to sizzle reel videos highlighting WMTY efforts from around the world.


Find out the countries which are participating in the global campaign! If your country or organization is not listed, and if you want to be part of the list, please contact us with the contact form below.














United Kingdom

United States



WMTY toolkit



WMTY Matrix


WMTY Matrix survey


WMTY data collection tools Individual



WMTY data collection tools Teams



WMTY learning Tool 1A


WMTY learning Tool 1B


« What matters to you? » A question to facilitate partnerships with patients and families – Article of Risques & Qualité



WMTY complete set of the Royal Free London

NHS Foundation Trust


Report of the Patient Voice Network and

BC Patient Safety & Quality Council


Report of the STZ-Ziekenhuizen



Report of the Gode pasientforløp



Report of the Healthcare Improvement Scotland



Envision Kindness WMTY video

Resources from BC Patient Safety & Quality Council :

Resources from PAQS :

Resources from Gode Pasientforløp :

Resources from GoShadow :

Resources from Montefiore :

Resources from Twibbon :

WMTY Scientific Posters


Montefiore Nyack



NHS Royal Free London


Waltham East London Clinical Commissioning Group NHS

Contact us

Do you want to be part of the global campaign? Join us by filling the form below! You can join our monthly call and mailing list, but also list your organization on our website if you want! #WMTY #WMTY22 #CIPV #CIPV22

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